FAQ

We strive to process your order as quickly as possible, however the package may take 2 to 5 business days.

We are exempt from any liability if due to causes not due to us. the shipment should be delayed beyond the deadline.

No, all the benefits of Italiento socks do not vanish. The products are designed to provide benefits on an ongoing basis. The properties of the yarns and weaving do not fade with washing. However, it can happen that wear during repeated uses can wear down the fibers and consequently also the total effectiveness.

To return a product, please send a written request to the emailinfo @ italiento, com or whatsapp at + 39 338534934,

indicating:

- order number with name and surname of the buyer

- reason for return.

then we will send you an email with the instructions to follow for the return.

Returning the product is free.

It will be our responsibility, once the request has been initiated, to provide you with the waybill on our behalf.

The customer must provide the starting address of the object and apply the waybill that we will provide.

The refund of the amount spent will be issued as soon as we have received the return package and have checked the contents.

It can take between 7 and 10 business days.

The refund will be credited to the same payment method.

Each product can be returned within 30 days.

You have 30 days from the purchase to return your product.

After 30 days it is no longer possible to return the product, however it is possible to contact customer service to resolve any problems.

Si, i collant danza Italiento cosi come le calze danza e tutto l'abbigliamento sono progettati e prodotti interamente in Italia nel nostro stabilimento in Lombardia, nel distretto internazionale della calza di Castel Goffredo(mn)