STORE POLICY
CONDITIONS OF SALE
The conditions below refer to purchases made only by private customers.
In order to make a purchase via the internet, you must be of legal age. Purchases made from the website www.italiento.com are regulated, although not expressly provided for by the following purchase conditions, by Legislative Decree 6 September 2005 n. 206 of the Consumer Code relating to the protection of consumers in relation to distance contracts.
The following are the conditions governing the sale of the products marketed by Engier di Matteo Negrisoli. Any new rules will be effective from the moment they are published on the Italiento® website and will be applied to sales made from that moment. The consumer is invited to carefully read the conditions of sale on the occasion of each purchase made through the website www.italiento.com
SUPPLIER
The supplier of the products on the site is Il Engier di Matteo Negrisoli - Via Bertuzzi, 5 - 46042 Castelgoffredo Mantova - Italy VAT number 02544720200. Italiento® is the brand owned by Engier di Matteo Negrisoli through which the products displayed on this site are presented and marketed. The mainly handled products are stockings and tights for ballet and more.
ORDER VALUE
Minimum order amount accepted € 5
Only for shipments in Italy: orders over € 250.00 and with payment by cash on delivery will be subject to further checks before processing.
PRICES OF PRODUCTS
The prices displayed on the site include VAT. The possible cost of shipping and the cost of cash on delivery is indicated in the paragraph "Shipping costs or costs" within the limits of the order brackets highlighted on the site itself.
The prices (including VAT) are displayed in the final part of the order form of the size and color grid linked to each item in the online catalog and are visible only after registering.
Discounts and promotions are visible after registering.
The prices shown are inclusive of Italian VAT and do not include any duties and / or taxes applied by other foreign countries.
These duties and / or taxes are established solely by the local governments of the various states and it is impossible for the seller (Engier di Matteo Negrisoli - Italiento) to know them before shipping the goods.
The higher costs due to duties and / or taxes applied in the buyer's state of residence are borne by the buyer and are not refundable by the seller (Engier di Matteo Negrisoli - Italiento).
AVAILABILITY OF PRODUCTS AND ACCEPTANCE OF ORDERS
In case of impossibility, even temporary, to fulfill the order in a partial or total way, Engier di Matteo Negrisoli will contact the buyer to establish any new agreements, without prejudice to the possibility for the buyer to request the cancellation, even partial, of the order and the consequent refund of the corresponding amount already paid by credit card or bank transfer.
In the event that the data compiled by the buyer are incomplete or in any case inaccurate (so as to make delivery of the package impossible), Engier di Matteo Negrisoli. will contact the buyer himself in order to establish the place and method of return.
The request by Engier di Matteo Negrisoli for some data such as e-mail and telephone number is made in the interest of the buyer in order to be able to trace the latter in the event that it is necessary to redefine the details of the order. including the partial or total cancellation and agreeing on the modalities for a possible return of what has already been collected.
For clarifications and information, contact the office by calling 3385349341 or by writing an e-mail to info@italiento.com
Product Warranty
Italiento guarantees its products free from any defect.
Should the consumer still find a defect in the products purchased, he can exercise the right of withdrawal within 14 working days of receipt of the goods. The consumer can ask for information, present any complaints or observations, communicate whatever he deems appropriate in the following ways:
- by sending an e-mail to info@italiento.com;
- by sending a registered letter with acknowledgment of receipt to the following address:
Engier di Matteo Negrisoli - Via Bertuzzi 5 - 46042 Castelgoffredo (MN), Italy
The Engier di Matteo Negrisoli company, which operates in electronic commerce with the Italiento brand, announces that the personal data, provided by filling in the new user registration form or in any other way, are processed pursuant to Law no. . 675/96.
As reported on the new user registration form, the compilation and sending of data implies acceptance and manifest consent to the processing of data by Engier di Matteo Negrisoli
Privacy Policy
Your privacy is very important to Italiento, a trademark registered by Engier di Matteo Negrisoli and to protect you better, we provide you with these notes in which you will find information on the type of information collected online and on the various possibilities you have to intervene in the collection and use. of such information on the site.
This is an information notice pursuant to Article 13 of the EU Regulation no. 2016/679 (so-called "GDPR") of the European Parliament and of the Council of 27 April 2016 "concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data and which repeals Directive 95/46 / CE (general regulation on data protection) ”to those who interact with Engier's Web services, accessible electronically from the addresses: www.italiento.com corresponding to the homepage of Engier's official website.
The information is provided only for the Engier site and not for other websites that may be consulted by the user via links. The information also presents, as a specific regulatory reference, the provision of the National Guarantor for the protection of personal data n. 229 of 8 May 2014 "identification of simplified procedures for the information and the acquisition of consent for the use of cookies - 8 May 2014", as published in the Official Gazette no. 126 of 3 June 2014 and the related clarifications reported at the following link:
http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4006878
The purpose of the provision being to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the link.
The Data Controller
Following consultation of this site, data relating to identified or identifiable persons may be processed. The Data Controller is Engier di Matteo Negrisoli, in the person of the Legal Representative, who can be contacted via written communication at the addresses at the bottom of each page of the institutional sites www.italiento.com
Legal basis of the processing
The Data Controller processes personal data lawfully, where the processing:
• it is necessary for the execution of the contract of which you are a party or for the execution of pre-contractual measures adopted upon request;
• it is necessary to fulfill a legal obligation incumbent on the Company;
• is based on express consent.
Types of data processed
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI notation (so-called "Uniform Resource Identifier") of the requested resources, the time of the request, the method used when submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment .
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site only at the request of the supervisory bodies in charge.
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
Data communication
Your personal data may be disclosed to:
1. consultants and accountants or lawyers who provide functional services for the purposes indicated above;
2. banking and insurance institutions that provide functional services for the purposes indicated above;
3. subjects who process data in execution of specific legal obligations;
4. Judicial or administrative authorities, for the fulfillment of legal obligations;
5. Affiliated subjects for the provision of training services covered by the contract between the parties and / or for the sale of the requested products.
Optional supply of data
Apart from that specified for navigation data, the user is free to provide the personal data contained in the request forms to Engier or indicated in contacts to request the sending of informative material or other communications. Failure to provide them may make it impossible to obtain what is requested.
Newsletter
By sending our newsletter we would like to provide you with information on (indicate the purpose of the newsletter, e.g. new products, promotions, special offers, institutional activities, events) and other information that we believe may be of interest to you. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we can send you this information by e-mail using the address indicated to us. If, at any time, you wish that your data not be used for the aforementioned purposes, you can notify us, for example, by email at the following address:
info@italiento.com and we will no longer send you any communication of this nature.
Minors
In compliance with art. 8 of the GDPR, no person under the age of 16, without the prior consent of their parents or guardians, will be able to send information to this website, nor will they be able to make purchases or complete legal acts on this site without the aforementioned consent. , unless this is permitted by the regulations in force.
Processing methods
Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. In accordance with art. 32 of the GDPR, specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
Purpose of data processing
The treatment is aimed at the correct and complete execution of the contract stipulated with the Company. The data will also be processed in order to:
• fulfill the obligations envisaged in the tax and accounting fields;
• comply with the obligations incumbent on the Company and provided for by current legislation.
• Personal data may be processed by means of both paper and computer archives (including portable devices) and processed in a manner strictly necessary to meet the aforementioned purposes.
Rights of interested parties
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin (ref. Article 15, GDPR "right of access of the interested party "), Verify its accuracy or request its integration or updating, or correction (ref. Article 16, GDPR" right of rectification "). Pursuant to the GDPR, you also have the right to request cancellation or transformation into anonymous form (ref. Art. 17 "right to cancellation") or limitation or blocking (ref. Art. 18 "right to limitation of treatment" ) of data processed in violation of the law, as well as to revoke (ref. art. 7, paragraph 3 "conditions for consent") or oppose in any case, for legitimate reasons, (ref. art. 21 "right to object" and art. 77 "right to lodge a complaint with the supervisory authority") to their treatment. Anyone who has doubts regarding compliance with the privacy policy adopted by Engier di Matteo Negrisoli, its application, the accuracy of their personal data or the use of the information collected, can contact the Data Controller by means of written communication to the addresses at the bottom of each page of the corporate website www.italiento.com
Disclosure of Personal Information
Except in the cases described in this statement, personal information will never be disclosed.
What are Cookies
Cookies are short fragments of text (letters and / or numbers) that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even for long periods. (persistent cookies). Cookies are stored, based on user preferences, by the single browser on the specific device used (computer, tablet, smartphone). Similar technologies can be used to collect information on user behavior and use of services.
Later in this document we will refer to cookies and all similar technologies by simply using the term "cookie".
What are the main types of cookies
Based on the characteristics and use of cookies we can distinguish different categories:
Strictly necessary cookies or technical cookies. These are cookies that are essential for the proper functioning of our site and are used to manage login and access to the site's reserved functions, in general to speed up, improve or customize the level of service to users. The duration of cookies is either strictly limited to the work session (when the browser is closed they are deleted), or of a longer duration, aimed at recognizing the visitor's computer. Their deactivation can compromise the use of the services accessible from login, while the public part of the site remains normally usable.
Analysis and performance cookies. These cookies are used to collect and analyze the traffic and use of the site anonymously and in aggregate form. These first or third party cookies, even without identifying the user, allow for example to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. The deactivation of these cookies can be performed without any loss of functionality.
Profiling cookies. These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience, in order to send advertising messages in line with the preferences expressed by the user while surfing the net. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation provide that the user must be adequately informed on the use of the same and thus express their valid consent.
Third party cookies. By visiting a website you can receive cookies both from the visited site (owner or publisher), and from sites managed by other organizations (third parties) through the first. An example is the presence of "social plugins" (eg Facebook, Twitter, Google+) aimed at sharing content on social networks. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by third parties is governed by the relevant information to which reference is made.
How to manage third party cookies
To ensure greater transparency and convenience, for each of the third-party sites that can be installed through this site, the description and web address of the information and the methods for managing cookies are shown, in addition to any denial of consent to installation. of cookies.
Google Analytics
It is a web traffic analysis service provided by Google, used to monitor and improve the performance of the host site (performance cookies). Google Analytics can collect and analyze information on usage behavior anonymously. This information is collected by Google Analytics, which processes it in order to draw up reports on the websites themselves. This site, through the anonymization of the user's IP address, does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it try to connect an IP address with the identity of a user. Google may also communicate this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google.
For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/
The user can selectively disable the action of Google Analytics by installing on the
your browser the opt-out component provided by Google. To disable the action of
Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout?hl=it
Google Adwords
Google Adwords is a service provided by Google that allows you to create advertising campaigns and the monitoring of conversions, to keep track of the views and the satisfaction generated by an ad. For more information, please refer to the link below:
https://www.google.com/intl/it/policies/technologies/ads/
The user can selectively disable the action of Google Adwords by installing the opt-out component provided by Google on his browser. To disable the action of Google Adwords, please refer to the link below:
http://www.google.com/settings/ads
How to disable cookies from your browser
The user can also decide whether or not to accept cookies using the settings on his browser.
Attention: the total or partial disabling of technical cookies can compromise the use of the site features reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies. Disabling third-party cookies does not affect navigability in any way. The setting can be defined specifically for different websites and web applications. Furthermore, the best browsers allow you to define different settings for proprietary and third-party cookies.
As an example, in Mozilla Firefox, through the Tools-> Options -> Privacy menu, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal. To deny consent to the use of one or more cookies, the user can access the Link according to his browser:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=it
Mozilla Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Microsoft Windows Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
Opera Browser: http://help.opera.com/Windows/10.00/it/cookies.html
Apple Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT